STEAM experience

STEAM Program Support

Application process

Preliminary request form

Ford welcomes STEAM program support requests from established organizations. To be considered for support, requestors need to complete a two-step process. STEP 1 involves providing the company with preliminary data related to the request. Once the company reviews this information, and determines the request meets select criteria, the submitter is invited to STEP 2, where an actual team grant application can be submitted.

Ford believes in engaging our employees as mentors in programs we sponsor. For this reason, our support usually is limited to STEAM programs in close proximity to U.S.-based Ford facilities. This allows our employees to mentor and volunteer for the STEAM programs we support. Please refer to the locations list below. Click here to view FAQs.

Arizona
  • Ford Credit National Recovery Center (Mesa)
California
  • Ford Research and Innovation Center (Palo Alto)
Colorado
  • Ford Credit Colorado Springs Service Center
Florida
  • Ford Credit Tampa Business Center
Illinois
  • Chicago Assembly Plant | Stamping Plant
Kentucky
  • Louisville Assembly Plant
  • Kentucky Truck Plant (Louisville)
Michigan
  • Dearborn Diversified Manufacturing
  • Dearborn Engine Plant | Stamping Plant | Tool and Die Plant | Truck Plant
  • Flat Rock Assembly Plant
  • Ford Research and Engineering Campus (Dearborn)
  • Ford Credit Central Office (Dearborn)
  • Livonia Transmission Plant
  • Michigan Assembly Plant (Wayne)
  • Rawsonville Plant (Ypsilanti)
  • Romeo Engine Plant
  • Sterling Axle Plant (Sterling Heights)
  • Van Dyke Transmission Plant (Sterling Heights)
  • Woodhaven Stamping Plant
Missouri
  • Kansas City Assembly Plant (Claycomo)
Nebraska
  • Ford Credit Customer Service Center (Omaha)
New York
  • Buffalo Stamping Plant
Ohio
  • Cleveland Engine Plant
  • Lima Engine Plant
  • Ohio Assembly Plant (Avon Lake)
  • Sharonville Transmission Plant
South Carolina
  • Ford Credit Greenville Business Center
Tennessee
  • Ford Credit Nashville Business Center (Franklin)
Texas
  • Ford Credit Irving Business Center

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Registration

Preliminary Request for Ford team grant

(* required fields)

Are you a current Ford employee? *

Terms and Conditions

Effective Date: April 28, 2015

Terms and Conditions

Welcome to www.Social.Ford.com (the "Site"). This Site is operated by Ford Motor Company (hereinafter "Ford") and the content on the Site is owned by Ford or its affiliated companies and by affiliates and third parties that post on the Site through a license from Ford, but for whom Ford assumes no direct responsibility. Please read these terms and conditions and the Privacy Policy contained on the Site, as they, together with any additional terms to which you agree when using particular elements of the Site, constitute the entire agreement regarding the Site and set forth the legally binding terms governing your visit to this Site. These Terms and Conditions apply to all persons who visit this Site ("Visitors"), regardless of your level of participation.

By using this Site you agree that you have read, understand and accept the following terms and conditions ("Terms and Conditions") and the Privacy Policy, and you affirm that you are either more than 18 years of age, or an emancipated minor, or possess legal parental or guardian consent, and that you are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms and Conditions, and to abide by and comply with these Terms and Conditions. By using this Site, you also agree that you will not use this Site for any purpose that is unlawful or in contravention of these Terms and Conditions. Ford Motor Company and its affiliates reserve the right to change these Terms and Conditions from time to time without notifying you. If you object to any such changes, your sole recourse shall be to cease using this Site. Continued use of the Site following the effective date any such changes shall indicate your acknowledgement of such changes and agreement to be bound by the Terms and Conditions of such changes. Ford may cease all or part of the Site at any time without notice and is not obligated to retain or return any post or comment. If you do not agree to any of these Terms and Conditions, or the Privacy Policy, please do not use the Site.

At Ford Motor Company, our social media strategy involves connecting our consumers with our employees in the digital space whenever possible, and providing value to them in the process. As a result, we have specific rules for online engagement, which, amongst other variables, involves abiding by the Word of Mouth Marketing Association's Code of Ethics.

Ford will:

United States Site and Pricing

Ford administers this Site from Michigan, United States of America and this Site is only intended for viewing in the United States. All materials and information contained on this Site apply to the United States market only. Ford makes no representation that the Site is appropriate or available for use outside the United States. If you choose to access the Site from outside the United States, you do so at your own initiative and are responsible for compliance with applicable laws. You agree to comply with all export and re-export laws, restrictions and regulations of your government in connection with your use of the Site.

This Site in no way constitutes an offer to buy or sell vehicles from Ford or to provide financing or leasing. Prices, product specifications and all other information shown on this Site are for information purposes only, are subject to change at any time without obligation, may vary from region to region, and may not be completely up to date or accurate.

Depiction of Vehicles

Vehicles shown on this Site are for general illustration only.

Limited Licenses

Copyright 2010, Ford Motor Company. All rights reserved. This Site, including all materials, is protected by worldwide copyright laws and treaty provisions whether or not a copyright notice is present on the materials. All text, images, graphics, animation, videos, music, sounds and other materials on this Site are subject to the copyrights and other intellectual property rights of Ford, its affiliated companies and its licensors. You agree to comply with all copyright laws worldwide in your use of this Site and to prevent any unauthorized copying of the materials. Except as expressly provided herein, Ford does not grant any express or implied right to you under any patents, trademarks or copyrights.

Subject to your continued compliance with these terms and conditions, Ford grants you a non-exclusive, non-transferable, limited right to access, use, display and listen to this Site and the information, images, sounds and text ("materials") thereon. You agree not to interrupt or attempt to interrupt the operation of the Site in any way. You agree not to dispute Ford's claims of ownership or validity of its rights in the materials on this Site.

Ford authorizes you to view and download the materials at this Site only for your personal, non-commercial use. Ford may suspend or terminate this authorization at any time for any reason. This authorization is not a transfer of title in the materials and copies of the materials and is subject to the following restrictions:

Linking, crawling and archiving

If you would like to link to this Site, you must comply with the following guidelines:

(a) do not incorporate any content from this Site into your site (e.g., by in-lining, framing or creating other browser or border environments around the website content). You may only link to, not replicate, the Site content;

(b) you may not use any Ford trademarks, logos, designs or service marks in your links;

(c) you may not create the appearance of a relationship or affiliation with Ford; and

(d) your site may not contain offensive, distasteful, illegal or inappropriate content.

If you would like to use a web crawler or other search tool to gather information from the Site, you must comply with the provisions of the robots.txt file of the site and you may not circumvent CAPTCHA or other security measures.

Other Conditions/Restrictions

CAUTION: ANY ATTEMPT BY ANY INDIVIDUAL TO DELIBERATELY DAMAGE ANY WEBSITE, TAMPER WITH THE SUBMISSION PROCESS, OR OTHERWISE UNDERMINE FORD'S LEGITIMATE BUSINESS OPERATIONS MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, FORD RESERVES THE RIGHT TO COOPERATE IN THE PROSECUTION OF ANY SUCH INDIVIDUAL(S) AND TO PURSUE ALL REMEDIES TO THE FULLEST EXTENT PERMITTED BY LAW.

This Site is intended as a resource and discussion forum for people interested in Ford Motor Company vehicles, projects and initiatives. Unfortunately, this isn't the place to address warranty or customer service questions or concerns or products sold by Ford Motor Company. If you have a question about a Ford Motor Company product, please contact Ford's Customer Relationship Center calling 1 800-392-3673 in the United States or 1 800-565-3673 in Canada during normal business hours.

Trademark Notice

The Ford name, and all trademarks and logos displayed on this Site are owned or used under license by Ford. These trademarks include, but are not limited to, product brand names (e.g., Ford, Lincoln, Motorcraft), vehicle model names (e.g., Mustang, Taurus, Explorer, F-150, Focus, Ranger), slogans (e.g.,Built Ford Tough), and logos and emblems. The unauthorized use of any trademark displayed on this Site is strictly prohibited.

Changes to the Site

Ford and its affiliates reserve the right to change, modify, suspend, discontinue or permanently cancel this Site's operation or portions thereof without any notice to you, including but not limited to product specifications or prices, at any time and from time to time without notice and without incurring any obligations. Your use of this Site after any changes are posted will be considered acceptance of such changes.

Privacy

For an explanation of Ford's policies and practices regarding information that we may collect from you in connection with your use of this Site, you should review Ford's Privacy Policy the terms of which are incorporated herein. By using this Site, you are agreeing to this Privacy Policy and you will be bound by the terms of such Privacy Policy.

Indemnity and Hold Harmless

By using this Site you agree that you will defend, indemnify and hold harmless Ford and its subsidiaries and affiliates, their respective distributors, dealers, dealer associations and advertising and promotions agencies, together with their respective employees, agents, directors, officers and shareholders, from and against all the liabilities, claims, damages and expenses (including reasonable attorneys' fees and costs) arising out of your use of this Site, your breach or alleged breach of these Terms and Conditions, and/or your breach or alleged violation of the patent, copyright, trademark, proprietary or other rights of third parties. Ford reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and, in such case, you shall agree to cooperate with Ford's defense of such claim.

Designated Agent for Copyright Notification

If you believe that any content on this Site infringes your copyright rights, please contact Ford's designated agent for receiving such notifications in writing as follows:

Designated Agent:
Kara Tertzag Lividini, Esq
E8029

330 Town Center Drive
Dearborn, MI 48126
Email address: ktertzag@ford.com
Phone number: 313.323.8559 Fax: 313-323-9006

In your communication, please include:

(i) Your physical or electronic signature.
(ii) Identification of the copyrighted work you claim to have been infringed, or, if there are multiple copyrighted works, a representative list of such works.
(iii) Identification of the material that you claim to be infringing, and information reasonably sufficient to permit us to locate the material.
(iv) Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an email address.
(v) A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by you or the law.
(vi) A statement that the information your notification is accurate.

If the communication is submitted by someone on your behalf, the communication must also contain a statement that, under penalty of perjury, the submitter is authorized to act on your behalf.

Disclaimer

Ford may at any time revise these Terms and Conditions by updating this posting. You are bound by such revisions and should therefore visit this page to review the current Terms and Conditions from time to time. NOTE THAT THESE TERMS AND CONDITIONS APPLY ONLY TO THIS SITE, OTHER WEBSITES PROVIDED BY FORD OR ITS AFFILIATES MAY HAVE DIFFERENT TERMS AND CONDITIONS THAT APPLY TO THE USE OF THOSE SITES. YOU ARE RESPONSIBLE FOR READING AND UNDERSTANDING THE TERMS AND CONDITIONS OF THOSE SITES.

This Site and all the information it contains is provided for information purposes only on an "as is" basis and could include technical, typographical or other errors. In certain areas, the information provided may represent an opinion or judgment. Ford, information providers and their agents make no warranties, representations, or guarantees of any kind, express or implied, including but not limited to, accuracy, currency, or completeness, the operation of the Site, the information, materials, content, availability, and products. To the extent permitted by applicable law, Ford disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. Ford is not responsible for the content of any Site linked to this Site and is not directly or indirectly implying any approval, endorsement or affiliation with any linked Site.

YOU AGREE THAT YOUR USE OF THIS SITE SHALL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, FORD'S OFFICERS, DIRECTORS, EMPLOYEES, PARENTS, AFFILIATES, SHAREHOLDERS, REPRESENTATIVES AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THIS SITE AND YOUR USE THEREOF. FORD, ITS INFORMATION PROVIDERS AND THEIR AGENTS, MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE CONTENT OF ANY SITES LINKED TO THIS SITE AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF OUR WEB SITE, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR WEB SITE, (IV) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH OUR WEB SITE BY ANY THIRD-PARTY, AND/OR (V) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE WEB SITE. FORD DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD-PARTY THROUGH THE WEB SITE OR ANY HYPERLINKED WEB SITE OR FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND FORD WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE. NEITHER FORD, INFORMATION PROVIDERS OR THEIR AGENTS ARE PROVIDING ANY LEGAL, TAX, MEDICAL, COUNSELING, ACCOUNTING, INVESTMENT, FINANCIAL OR ANY OTHER PROFESSIONAL SERVICES OR ADVICE.

Miscellaneous

These Terms and Conditions together with any additional terms to which you agree when using particular elements of this Site constitute the entire agreement regarding the Site and any services, and supersede all prior or contemporaneous communications, whether electronic, oral or written between you and us with respect to the Site or the services provided on the Site. The Site is operated from Ford's offices in the United States of America. These terms and conditions are governed by, and construed in accordance with, the laws of the State of Michigan, regardless of principles of conflicts of laws that may require the application of the laws of another jurisdiction. If a court determines that any term or condition in these Terms and Conditions is illegal or unenforceable, then such term will be eliminated and the remaining terms and conditions will remain in force and effect. Ford's failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. If any provision of these Terms and Conditions is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of these Terms and Conditions remain in full force and effect. All lawsuits arising from or relating to these Terms and Conditions shall be brought in the Federal or State courts located in Wayne County, Michigan, and you hereby irrevocably submit to the exclusive personal jurisdiction of such courts for such purpose.

Posting to Ford Social Message Boards Rules of Conduct

The Ford Social Message Boards (hereafter referred to as "Message Boards”) have been created exclusively for use by The Ford Social Members to conduct Ford Motor Company (hereafter referred to as "Ford”) related discussions. Agreement with these Rules of Conduct and use of the Message Boards imply concurrence with the following terms of service:

  1. One Message Board registration is allowed per Member. By agreeing to these Rules, you certify that you have not accessed the Message Boards with another e-mail address that has had its Message Board privileges revoked.
  2. Once you log in to your The Ford Social account and access the Message Boards, you thereby read and/or post messages at your own risk. Messages posted to the Message Boards and the content therein are not encrypted or secured by other means, and are available for unlimited viewing and printing by fellow The Ford Social Members. You are solely responsible for the content of your postings.
  3. Ford and the employees, affiliates and agents thereof are not responsible for any claims, damages, losses, liabilities, costs or expenses that directly or indirectly result from your use of the Message Boards or your posted message content.
  4. Ford disclaims responsibility for defamation, obscenity or any Message Board content that may be considered inappropriate by some Members. Ford reserves the right to remove any Message Board posting at any time.
  5. Ford does not serve an editorial function in relation to these Message Boards and is not responsible for their content. However, Ford and the employees, affiliates and agents thereof may manually mediate or screen posted messages prior to online publication. Messages may be manually edited for content or length. Third-party links may be deleted, and self-serving posts will be blocked.
  6. Ford reserves the right to apply automatic, computerized word filters to Message Board postings. These filters remove common expletives and obscenities without affecting overall message content. If and when applied, this filtering process will screen Message Board postings as they are published.
  7. Any posting containing an obscenity will be blocked, and therefore not posted.
  8. When posting messages, keep discussion as close as possible to the topic at hand.
  9. Only messages written in English will be posted to the site. Messages posted in other languages will be blocked, and therefore not posted to the site.
  10. The Message Boards are not the place to ask questions about your vehicle, and these comments will be blocked, and therefore not posted. If you have questions or concerns about your vehicle, we suggest you follow these steps:
    • a. Contact your Sales Representative or Service Advisor at your selling/servicing dealership.
    • b. If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership.
    • c. If the inquiry or concern cannot be resolved at the dealership level, please contact Ford Motor Company at:
      UNITED STATES
      Telephone 800-392-3673
      800-232-5952 (TDD for the Hearing Impaired)
      Available 8:00a.m.-5:00p.m. Local Time
      Monday-Friday
      Mailing Address
      Ford Motor Company ustomer Relationship Center
      P.O. Box 6248
      Dearborn, MI 48126
      CANADA
      Telephone 800-565-3673
      Available 8:30a.m.-8:00p.m. Local Time Monday-Friday
      Mailing Address
      Ford Motor Company of Canada, Limited Customer Relationship Centre
      P.O. Box 2000Oakville, Ontario, L6J5E4
  11. Avoid posting copyrighted or trademarked material. If such material is posted within your message, you are solely responsible for such content.
  12. Ford reserves the right to automatically block individual The Ford Social Members from posting messages to the Message Boards. The following activity is not permitted within the Message Boards and could result in revocation of your Message Board privileges at Ford's discretion:
    • a. Posting of material designed to advertise or market enterprises, products or services.
    • b. Use of expletives, obscenities, or potentially libelous, defamatory, threatening or inappropriate words or statements.
    • c. Publishing of another Member's personal information without permission.
    • d. Willful and prolonged exploitation of oversize fonts, JavaScript, tables, headings or other advanced HTML commands within posted message.

Effective Date: April 28, 2015

Privacy Statement

1. General Statement:

We respect your privacy and are committed to protecting it. This privacy statement explains our policies and practices regarding online customer information. It is through this disclosure that we intend to provide you with a level of comfort and confidence in how we collect, use, and safeguard personal and other information we collect or that you provide through this website, and how you can contact us if you have any questions or concerns. It is our sincere hope that by explaining our data handling practices we will develop a trusting and long-lasting relationship with you. By using the site, you agree to the terms of this privacy statement.

2. Information About Our Organization and Website and General Data Collection Practices:

This Privacy Statement applies to www.at.ford.com (referenced herein as “@FordOnline”). @FordOnline is owned by Ford Motor Company, Ford Communications, 1 American Road, Dearborn, MI 48126.

The business purpose of this website is to provide news and information to Ford personnel, contract and agency personnel, and retirees, and to provide you the opportunity to share your story.

For added convenience, a select set of site features are accessible from web-enabled mobile devices as a mobile-optimized web experience. These site features may be limited in functionality.

Online Tracking Information

When you visit this site analytics providers may collect information about your online activity over time and across websites.

Because there is not yet a common understanding of how to interpret web browser-based “Do Not Track” (“DNT”) signals other than cookies, Ford Motor Company does not currently respond to undefined “DNT” signals to its US websites.

Most browsers can be configured not to accept cookies, however, this may prevent you from having access to some functions or services on our sites.

See Sections 5 and 7 for more information.

3. Personally Identifiable Information We Collect From You:

When you visit @FordOnline we will not collect any personally identifiable information about you unless you provide it to us voluntarily. For purposes of this Privacy Statement, personally identifiable information is information that identifies you as an individual such as your name, street address, telephone number, and email address. If you opt not to provide us with personally identifiable information you can still access our website, however you may be unable to provide your story or feedback, or login to access certain areas of this website or other Ford websites that require user authentication.

Our primary goal in collecting personally identifiable information from you when you visit @FordOnline is to provide you the functionality and services that you need to have a meaningful and customized experience while using the site features.

This site may use session and persistent “cookies” to collect personally identifiable information in order to verify log in credentials. An explanation on collection methods and how they work is included in Section 7 – Methods to Collect Information, below.

Email addresses collected at the point of the ‘Email This’ email tool will be used solely for the purpose of forwarding to your intended recipient.

Please keep in mind that if you disclose personally identifiable information or other sensitive data through @FordOnline chat room, message board, or other public online forums, this information may be collected and used by others.

4. How We Use the Personally Identifiable Information We Collect:

Personally identifiable information collected on @FordOnline may be used to:

Fulfill a site user request (e.g., to post your story and upload photos and videos) Respond to your comments or requests for informationMeet a request for or to develop new products or servicesMake the user experience more customer friendlyDevelop new and improved products, services and marketingContact you if necessary in the course of processing a storyGenerate site analytics that improve our site layout, content, product offerings and servicesCompile user data that is stored in our corporate database and where permitted, may be used for marketing and other purposesMatch personal data collected here with data about you that we collect through other sourcesComply with legal requirements

5. Other (Non-Personally Identifiable) Information We Collect From Site Visitors:

@FordOnline collects other “non-personally identifiable information” from site visitors. This means that we do not track these items on an individual basis that identifies the site visitor, but rather gather and collect this information on an aggregate or anonymous basis that includes all site visitors. Non-personally identifiable information includes tracking the site pages that are visited or the amount of time spent on our site.

If you visit this site using a mobile device, we collect additional non-personally identifiable information which may include the type/model of the mobile device viewing the site and the mobile device’s service provider and operating system.

Our primary goal in collecting non-personally identifiable information from you is to be able to perform site metrics that allow us to improve the functionality of the website.

We may use session and persistent “cookies,” session logs, spotlight ads/web beacons/GIF/pixel tags, banner ads or links, and third-party click tracking analytics tools (such as Adobe) to collect aggregate or other non-personally identifiable information about site visitors. An explanation on collection methods and how they work is included in Section 7 - Methods to Collect Information, below.

6. How We Use the Aggregate or Non-Personally Identifiable Information We Collect:

Non-Personally identifiable information collected on @FordOnline may be used to:

@FordOnline utilizes non-personally identifiable information for the purpose of performing analytics on the user’s experience while visiting this site. This analysis:

7. Methods to Collect Information:

A “cookie” is a small text file that helps us in many ways to make your visit to our website more enjoyable and meaningful to you. For example, cookies avoid you having to log in every time you come back to one of our websites. They also allow us to tailor a website or advertisement to better match your interests and preferences. There are a couple different types of cookies.

A “session” cookie is stored only in your computer’s working memory (RAM) and only lasts for your browsing session. When you close all your browser’s windows, or when you shut down your computer, the session cookie disappears forever.

A “persistent” cookie is stored on your computer’s hard drive until a specified date, which could be tomorrow, next week, or 10 years from now. Persistent cookies stay on your computer until either a) they expire, b) they are overwritten with newer cookies, or c) you manually remove them. Most browsers can be configured not to accept cookies, however, this may prevent you from having access to some site functions or features.

This site may use third-party click tracking analytics tools (such as Adobe) to capture clickthrough statistics. These parties may collect information about your use of the site and across different sites and mobile apps, and across devices over time.

@FordOnline may use spotlight ads/web beacons/GIF/pixel tags which are site instrumentation tools that help us to determine, for instance, whether a page has been viewed or not and, if so, how many times. Emails or electronic newsletters we send may use tools (e.g., pixel tags or web beacons) to gather email metrics and information to improve the reader’s experience such as how many of the emails are opened, if they were printed or forwarded, the type of device (e.g., mobile or PC) from which they were opened, and the city, state, and county associated with the applicable IP address. In general, any electronic image viewed as part of a webpage, including an ad banner, can act as a web beacon.

This website may generate a “session log” when you visit our site. We use session logs to help us determine how people travel through our site. In this way, we can structure our pages so that the information most frequently visited is easier to find. By tracking page visits, we can also determine if the information we’re providing is being used. The only data gathered is the Internet Protocol (IP) address from which you came, the website that referred you, the pages you visited and the date and time of those visits.

Users may be directed to @FordOnline via banner ads or site links. Ads or site links that are placed by @FordOnline use cookies or web beacons to deliver metrics on the effectiveness of the ads or links. They do not collect personally identifiable information from the user.

8. Sharing Your Information:

@FordOnline does not share, sell, or rent personally identifiable information with independent companies for their own use without providing you a choice.

Personally identifiable information that you provide to us in the course of using our site features or requesting a product or service through this website may be gathered and stored in one or more of our corporate databases and, where permitted, be used for purposes of contacting you for things like promotional offers, marketing programs, or other communications from this website or other Ford Motor Company programs and services.

We may share personally identifiable information that we collect about you with other companies within the Ford Motor Company family of companies or subsidiaries. Our “family of companies” is the group of companies related to us by common control or ownership. We share information within this “family” as a normal part of conducting business and offering products and services to our customers.

We may share personally identifiable information with vendors, contractors or partners in the normal course of business. Vendors, contractors or partners of @FordOnline who have access to your personally identifiable information in connection with providing services for @FordOnline are required to keep the information confidential and are not permitted to use this information for any other purpose than to carry out the services they are performing for @FordOnline.

Site metrics for @FordOnline may be shared with other Ford Motor Company websites or subsidiaries or affiliates.

@FordOnline will disclose your personally identifiable information, without notice, if (1) in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Ford Motor Company, its affiliates or the site; (b) protect and defend the rights or property of Ford Motor Company, its affiliates or this site; or (c) act under exigent circumstances to protect the personal safety of Ford Motor Company or affiliate personnel, users of their websites, or the public; or (2) if required to do so by law.

Contest or sweepstakes entrants only: If you are providing personally identifiable information in connection with a contest or sweepstakes through this website, and if you are selected as a winner, we may include your personally identifiable information in a publicly available winner’s list. See the applicable contest or sweepstakes rules.

9. Access To and Control Over the Use of Your Information:

To correct or update your personally identifiable information contact us by using the Feedback link in the top right page header. @FordOnline will use reasonable efforts to correct any factual inaccuracies in your information.

The scope of access available for this request is for information stored in the database that holds the data for @FordOnline. Any personally identifiable information that has been collected from you on other Company websites will not be accessible or changeable through the processing of this request.

10. Security of Your Information:

Safeguarding information of visitors to our website is important to us. While no systems, applications or websites are 100% secure, we use systems, policies and procedures to reasonably protect information from loss, misuse or alteration.

Vendors, contractors or partners of @FordOnline who have access to your personally identifiable information in connection with providing services for @FordOnline are required to keep the information confidential.

Vendors are not permitted to use this information for any other purpose than to carry out the services they are performing for @FordOnline.

11. Processing of Personal Data:

By visiting this site and by providing your personally identifiable information to us, you understand and consent to the collection, use, processing, transfer, and disclosure of your personally identifiable and non-personally identifiable information globally --- including to the United States – in accordance with this Privacy Statement. Therefore, by visiting this site and by providing such information, you consent to the transfer of such information across country borders, and to the use, processing, and disclosure of such information in global locations. Your consent shall be deemed to include your consent to transfer of the personally identifiable or non-personally identifiable information to locations that may have different levels of privacy protection than in your own country.

12. Links to Other Sites:

@FordOnline provides links to other websites. We encourage you to review the privacy statements of all sites that you visit, including those whose links are provided so that you can understand how those sites collect, use and share your information. @FordOnline is not responsible for the privacy statements, content or data handling practices on other websites.

If you use the Google Map functionality, you agree to be bound by Google’s Terms of Use and Google’s Privacy Policy. If you are on a mobile device and the GPS feature on the mobile device is turned on (if it has such capability), GPS data may be utilized to determine your location in order to fulfill your request.

13. Children’s Privacy:

@FordOnline does not knowingly intend to collect personally identifiable information from children under 13 years of age.

If a child has provided us with personally identifiable information a parent or guardian of that child may contact us by using the Feedback link in the top right page header if they want this information deleted from our records. We will then make reasonable efforts to delete the child’s information from the database that stores information for @FordOnline.

14. Contacting Us:

If you have any questions, comments or concerns about this online privacy statement for @FordOnline, @FordOnline privacy practices, or have any questions regarding the contents of this website please contact us by using the Feedback link in the top right page header

@FordOnline is committed to working with consumers to obtain a fair and rapid resolution of any complaints or disputes about privacy and the handling of your data. @FordOnline will be happy to respond to your questions and comments.

15. Privacy Statement Effective Date and Revision Days:

Occasionally we may update the privacy statement for @FordOnline in order to reflect any changes to the website or our privacy practices. If we update this statement, the new statement will be posted to the website ten (10) days prior to the changes taking effect.

The effective date of this privacy statement is May 8, 2016.